Our Policy

Important Details

Please keep in mind that, most of our items (with an except of our sale items) are all handmade and are made to order. 

Although, processing time is usually 3- 7 business days (not including holidays). it can sometimes, take longer depending on order complexity, size and other unforeseen circumstances, such as but are not limited to ( hurricane, illness, etc). In the event any of these things listed above, take place you, the customer, will be notified via email. Also, the cost of shipping is a bit pricy, but its a cost that I can not get around.

Refund Policy: 

As mentioned before, all of our items are custom made. To cater to the need of, each customer, individually. Because of this, all sales are final, including our sale items, marked "sale items" in the product store. In the event the fault is with us (example: wrong color, not as customer "described", etc.) Bow Babies, will issue you a store credit, in the amount of that particular item. Please note all items will be checked, and photographed before being shipped.

Bow Babies LLC. including but not limited to( I, us, we, me) have the right to refuse service to anyone including, but not limited to (you, the customer, consumer) as Bow Babies LLC. sees fit. By continuing, you agree to these terms.

Shipping Boxes